ATM | User information| Requesting receipts for integrated tickets
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Only invoices for ATM integrated tickets are issued: invoices for tickets of the various transport operators must be requested from the operators’ own user attention offices (single ticket, airport ticket, Hola Barcelona, etc.)
No invoices will be issued for transport tickets over 5 years old.
Duplicates of invoices already issued may also be requested.
No invoices will be issued for tickets that are partially broken or cannot be read on paper.
The tickets provided must be the original tickets: photocopies and images sent by email are not accepted.
Tickets must be fully consumed.
Documents required:
The original ATM integrated tickets
Personal details:
Name of the person or company.
ID card number/Foreigner's number/Tax ID number.
Address.
E-mail address (If you prefer, we can send you the invoice by mail).
By post to the following address: a ATM, “Sol·licitud de Factura”, ATM, Muntaner, 315-321, 08021 Barcelona. You need to send the original integrated tickets by ordinary mail, together with the applicants personal details. After a few days you will receive the receipt at the address provided.