Requesting receipts for integrated tickets

Only invoices for ATM integrated tickets are issued ( ): invoices for tickets of the various transport operators must be requested from the operators’ own user attention offices (single ticket, airport ticket, Hola Barcelona, etc.)

No invoices will be issued for transport tickets over 5 years old.

Duplicates of invoices already issued may also be requested.


Documents required:

  • The original ATM integrated tickets
  • Personal details:
    • Name of the person or company.
    • ID card number/Foreigner's number/Tax ID number.
    • Address.
    • E-mail address (If you prefer, we can send you the invoice by mail).


Where the receipt can be issued:

  • TMB
    Universitat and Punt La Sagrera points: working days, Monday to Friday, 8am to 8pm.
    Diagonal point: working days, Monday to Friday, 8am to 8pm; Saturdays 9am to 2pm and 3 to 7pm. Sundays and public holidays, 9am to 2pm.
  • FGC
    Pl. Catalunya Customer Care Centre: working days, Monday to Friday, 8am to 8pm.
    Pl. Espanya Customer Care Centre: working days, Monday to Friday, 9am to 2pm and 4 to 6.30pm.
  • TUS Mobility Office
    Sabadell, Carrer de la Borriana, 33-35: working days, Monday to Friday, 8.30am to 1.30pm and 5 to 8pm. Closed Monday afternoons. Saturdays, 10am to 1.30pm.
  • ATM Office:
    • In person: Carrer de Muntaner, 315-321, Barcelona. Monday to Thursday, 9am to 2pm and 3.30 to 5.30pm; Friday, 9am to 2pm.
    • By post to the following address: a ATM, “Sol·licitud de Factura”, ATM, Muntaner, 315-321, 08021 Barcelona. You need to send the original integrated tickets by ordinary mail, together with the applicants personal details. After a few days you will receive the receipt at the address provided.
    • The invoice will not be issued immediately: the data will be collected and the invoice will be sent by post or e-mail.


Last updated of this page (16/04/2018)