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Expiry dates and exchanges

Expiry dates for integrated tickets from 2020

All tickets purchased during the year 2020 will be valid until December 31, 2021 and therefore must not be exchanged.

Covid T-compensació titles have their own expiration date, as do the T-16 card and T-verda card.

Exchanging integrated tickets

The ATM will exchange any tickets that do not work as a result of the malfunction of the validation systems.

Nevertheless, there will be no right to exchange or compensation for any tickets in the following circumstances:

  • Transport cards that have been mishandled by the user.
  • Partially used expired transport cards.
  • Partially used valid transport cards.
  • Lost or stolen transport cards (including personalised cards).

 

The Customer Attention Centres for exchanging passes are as follows:

  • TMB: Diagonal (L3, L5), La Sagrera (L1, L5, L9 Nord, L10 Nord) and Universitat (L1, L2) stations.
  • FGC: Pl. Catalunya and Pl. Espanya stations.
  • Rodalies de Catalunya: Pl. Catalunya station.
  • Tram: Citizens’ Information Office, Port-Fòrum (T4, T6) and Bon Viatge (T1, T2) stops.
  • Bus stations:
  • Mobility offices::

 

 

Last updated of this page (29/12/2020)